{"id":17625,"date":"2012-04-05T13:49:46","date_gmt":"2012-04-05T11:49:46","guid":{"rendered":"https:\/\/fiala.de\/mediation-law-in-practice-11\/"},"modified":"2021-12-12T15:37:57","modified_gmt":"2021-12-12T14:37:57","slug":"mediation-law-in-practice-11-2","status":"publish","type":"post","link":"https:\/\/www.fiala.de\/en\/mediation-law-in-practice-11-2\/","title":{"rendered":"Is an insurer or broker liable if its analysis software calculates incorrectly and consequently makes incorrect recommendations to the customer?"},"content":{"rendered":"<p>From the series of newsletters of the DHBW (Baden-Wuerttemberg Cooperative State University) Heidenheim on the topic &#8220;Mediation Law in Practice&#8221;:<\/p>\n\n<p>At this point, lawyer Dr. Johannes Fiala, <a href=\"https:\/\/fiala4instalive.instawp.xyz\" class=\"external\" rel=\"nofollow\">https:\/\/fiala4instalive.instawp.xyz<\/a>, lecturer for insurance law at the DHBW Heidenheim, will answer your questions. You can ask questions by sending an email to ott@dhbw-heidenheim.de.<\/p>\n\n<p>In the case of insurance agents and salaried employees, the insurer is liable for incorrect advice &#8211; including incorrect calculations.<br \/>\nA typical case is where the insurer, with an incorrect mortality table in the background, provides the customer with an excessively high monthly private pension.<br \/>\npromised. Several judgments have already shown this. If an insurance broker uses software that produces inaccurate results,<br \/>\nhe is responsible for it himself &#8220;as a fiduciary trustee.&#8221;<\/p>\n\n<p>It is particularly problematic that some providers have their software decorated with &#8220;carnival decorations&#8221; (certificates, seals, etc.).<br \/>\nThese are &#8211; in contrast to a genuine and adequately insured attestation of a publicly appointed and sworn expert<br \/>\nfor actuarial mathematics or an auditor &#8211; are generally worthless. It also becomes problematic for the broker if the<br \/>\nsoftware supplier &#8220;goes bankrupt&#8221;, and therefore no recourse is possible &#8211; or if the software supplier does not operate quality management,<br \/>\nor (which should be the rule) is not insured for damages.<br \/>\nA popular trick is also when an auditor issues an attestation for a certain software version, but just<br \/>\nthis version was never delivered to any broker or financial house.<br \/>\nThis type of customer deception can, of course, have criminal repercussions later on &#8211; but it helps the broker to<br \/>\nthis then also no longer much.<\/p>\n\n<p>by Dr. Johannes Fiala<\/p>\n<p>(DHBW Newsletter 02\/2010)<\/p>\n<p>With friendly permission<\/p>\n<p>From <a href=\"http:\/\/www.dhbw-heidenheim.de\" class=\"external\" rel=\"nofollow\">www.dhbw-heidenheim.de<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>From the series of newsletters of the DHBW (Baden-Wuerttemberg Cooperative State University) Heidenheim on the topic &#8220;Mediation Law in Practice&#8221;: At this point, lawyer Dr. Johannes Fiala, <a href=\"https:\/\/fiala4instalive.instawp.xyz\">https:\/\/fiala4instalive.instawp.xyz<\/a>, lecturer for insurance law at the DHBW Heidenheim, will answer your questions. You can ask questions by sending an email to ott@dhbw-heidenheim.de. In the case of insurance [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":"","rank_math_focus_keyword":"Analysis software","rank_math_description":"In the case of insurance agents and salaried employees, the insurer is liable for incorrect advice - including incorrect calculations.","rank_math_title":""},"categories":[492],"tags":[542,550,514,529],"class_list":["post-17625","post","type-post","status-publish","format-standard","hentry","category-veroeffentlichungen-en","tag-makler-en","tag-privatrente-en","tag-regress-en","tag-schaeden-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.fiala.de\/en\/wp-json\/wp\/v2\/posts\/17625","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fiala.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.fiala.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.fiala.de\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fiala.de\/en\/wp-json\/wp\/v2\/comments?post=17625"}],"version-history":[{"count":0,"href":"https:\/\/www.fiala.de\/en\/wp-json\/wp\/v2\/posts\/17625\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.fiala.de\/en\/wp-json\/wp\/v2\/media?parent=17625"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.fiala.de\/en\/wp-json\/wp\/v2\/categories?post=17625"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.fiala.de\/en\/wp-json\/wp\/v2\/tags?post=17625"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}